Place an order:
1. What payment means is acceptable?
We take credit card (Visa and Master) and paypal, Some countries may only accept Mastercard credit cards,This is not set in stone, it depends on the payment company.
2. Is it secure for me to pay on your website?
All online payments are secure and protected. Our website has established a safe transaction environment. Encryption is applied in our order system so as to protect your personal registration information on our website. If your browser and local network support application of transmission of encrypted data, the encryption system will offer you a reliable environment for shopping.
3. If errors occur when I use credit card to pay, what should I do?
Or contact your credit card company to make sure that your card is authorized for transaction. If you have three or more orders which cannot be accepted by our payment system, please contact us for help.
4. If I cannot issue an order on the Internet, what should I do?
Please contact us immediately,If your feedback is true, you will get your order for free.
1. Do all of your goods have inventory?
Generally, all goods listed on our website have inventory. However, at times, some goods' inventory may be intense due to a big quantity demanded. If you have already selected an object and paid for it, yet for some reason it is out of stock, we will contact you as soon as possible, and we suggest that you choose other similar goods or we will return the money back to your account in time.
2. Is it possible to change order after payment is conducted?
Yes, of course you can.You can contact us at any time to modify your order.
3. Can I cancel orders?
Yes, of course you can.If you are not satisfied with the product, or want to cancel your order for other reasons, please feel free to contact us.
4. What are the transport means and when the goods is delivered?
When will goods be delivered to you is determined by your location and the products you purchase. If you are interested in more shipment information, please contact our customer service or view shipping information.
5. How can I track my order?
You can check your delivery status at all times on our website. We will send corresponding tracking number through E-mail after goods are delivered. Please refer to our transport policy. Sometimes, express website may not be able to promptly update packages' latest status, so please wait patiently for 3 days and then check again.
6. What if my order could never be delivered?
Please make sure that all the goods in your order are delivered. If it shows on the tracking website that your package has been delivered, yet you receive nothing within 2 weeks, please contact our customer service for help.